Saturday, February 28, 2009

Bell and Twitter

Perfect example of the terrrible customer service you get from Bell Canada in regards to SMS messages from Twitter:

"Just for the sake of clarity, this is in no way related to Bell’s policy on 15 cent incoming SMS costs. Bell’s Julie Smithers said “Because Twitter is a third-party service, the messages are considered premium and not covered by our plans…This aligns with industry standards regarding third-party premium messaging". -Cell Phone Hub